Shipping & Delivery Policy
Shipping & Delivery Policy
Effective Date: 2025
Contact: [email protected].
This Shipping & Delivery Policy applies exclusively to digital social media marketing services purchased via myfreesmm.com. As our deliverables are digital, no physical shipping is involved.
All services are fulfilled online. Upon successful payment and receipt of required inputs (e.g., profile/URL, target parameters), we activate and deliver your service through our internal systems and approved partner networks.
Kickoff window: We target service initiation within 1–3 business days (IST) after order confirmation and complete inputs.
Variability: Complex, custom, or high-volume orders may require additional lead time. Any material deviation will be communicated via email.
Queueing: Orders may be sequenced to ensure service quality and platform compliance.
To begin delivery, you must provide accurate, current, and complete information (e.g., public profile links, content URLs, geo/segment preferences, campaign notes). Incorrect or incomplete inputs can delay delivery and may require re-submission.
After checkout, we’ll contact you at your registered email address to confirm details and gather remaining inputs. For task-based credits or referral-linked orders, onboarding may include quick verification steps to prevent abuse and ensure compliance.
Depending on the package you select, fulfilment may include:
Note: MyFreeSMM focuses on authentic-looking, platform-safe pacing. We do not promise specific engagement behaviours beyond the quantities/types purchased.
In-progress: You may receive status updates for milestone-based packages.
Completed: A service is deemed **delivered** once the purchased quantities have been fulfilled or the agreed delivery window has elapsed per package terms.
Drops/Refill (where applicable): If your package includes refill, it will be processed per the package rules and thresholds.
If you need to modify targeting, links, or campaign settings after purchase, email [email protected]. We’ll assess feasibility:
If work not started: We’ll attempt to apply changes at no additional cost.
If work in progress: Changes may incur fees and/or extend timelines.
If work completed: Changes will require a new order.
Platform outages, API changes, content removals, or account privacy toggles
Third-party moderation, shadow-limits, or rate-limits
Force majeure events (see Terms of Service)
We will make reasonable efforts to notify you and mitigate delays where possible.
All services are digital. No shipments, customs, duties, or logistics processes apply.
This policy covers delivery mechanics only. For monetary remedies, eligibility, and timing, refer to our Refund & Cancellation terms and the Terms of Service. Where a package includes credit-back or refill mechanisms, those will govern the resolution path before refunds are considered.
Have questions or need help with delivery? Our support team is available during business hours (IST).
Email: [email protected].
MyFreeSMM may update this Shipping & Delivery Policy to reflect operational changes or regulatory guidance. The latest version will always be posted on myfreesmm.com with the effective date.